Application Support Specialist
At IRIUM we want you to always chase your dreams. Here, prepare yourself to conquer your goals, while enjoying the journey.
We are currently looking for Application Support Specialist:
Requirements:
Minimum 4 years of experienceJob Description: Portal Operations Analysts will:
· Provide Android Enterprise (“AE”) Qualification:
o Process applications into the SFDC community.
· Provide AE Onboarding:
o Send legal agreements to approved applicants and update SFDC partner accounts accordingly.
o List of required systems are:
§ NDA Central
§ Simba
o Review SFDC partner onboarding questionnaires and update SFDC partner accounts
· Provide partner validation support and notification
· Provide Partner Marketing Hub allowlist maintenance
· Provide Solutions Directory (“SD”) maintenance
· Manage Community responses: Manage and support all non-technical based questions created via Salesforce cases which includes
· Provide Portal Data Clean-Up
· Content publishing process
· Provide SFDC Governance
· Provide Partner Portal Internal Training
· Provide Learning management system (“LMS”) support.
· Provide internal support of the portal
· Provide Partner Portal UAT Testing
Languages: Portuguese (C1), English (C1), Spanish (C1)Location will be Lisbon, and they need to be onsite 3 times per week, with a possibility to increase to 5 days a week in the future.
What do we offer?
➡ An innovative and growing company, with a lot of opportunities for professional development.
➡ Retribution according to your experience and performance. Access to flexible pay and medical insurance as a social benefit.
➡ Unlimited access to technological training in free mode.
IRIUM is a company with dynamic and proactive professionals. Our values are responsibility and commitment to work quality. This is the spirit we are looking for at IRIUM, whatever your age is. If you recognize yourself in this, this is your company!
We can build the future together. Let’s talk!
Send your CV to: [email protected]
At IRIUM we defend a world without stereotypes or limitations and we believe in equality for all, principles that we subscribe to in our Equality Plan and Code of Ethics, guaranteeing equal treatment and opportunities regardless of any personal, physical or social condition.